Contact Us
Holiday Call Center Office Hours:
November 24, 2021 6am - 6pm CST
November 25, 2021 Closed for Thanksgiving
November 26, 2021 Normal Business Hours
Submit a Claim
Please note that claims can ONLY be submitted with this form, we CANNOT take claims over the phone.
          Customer Name:
          Email Address:
          Inmate Name:
          Inmate Number:
          Sales Order:
             (Limit 1000 characters)
               *Your claim will be submitted to  
Contact Us
For customer service questions, please e-mail us at:
Mailing Address:
North Carolina Package Program
c/o Union Supply Direct
Dept. 603, P.O. Box 619059
Dallas, TX 75261-9059
(562) 361-5713
(310) 603-1188
Phone Hours:
Monday - Friday: 7am - 11pm EST
Saturday: 8am - 4pm EST
Sunday: Closed